Thank you for contacting Corel Technical Support.

Once the WinAudit.exe file was successfully downloaded, please follow these steps: In order to properly assess the circumstances at hand, I require a copy of your MSINFO32 report and a WinAudit report from your Windows OS. Wait for a few minutes for the audit program to completely scan your system. NOTE: You'll know it's done when the Audit button at the upper left portion turned from red to grey.Ĭlick on File > Save and proceed to save the.

To generate the MSINFO32 report, please do the following: Please send the resulting file to us by attaching it on your reply. The Windows key is located between the Ctrl and Alt keys. While viewing the System Summary node go to File then Save (Please do not use Export). Save your MSINFO32 report as msinfo32.nfo on your desktop for easy access (you may delete the file once you have attached it to support case and submitted the case). Send the file as an attachment on your reply. I appreciate your patience and understanding. So even if his now aware that the device and driver is properly installed, everything is up to date (also GPU driver) and that Pinnacle Studio is NOT installed on my system, he advised me to clean my system for old Pinnacle software, check if GPU is up to date and fresh install the software. PINNACLE DAZZLE DVC 100 WINDOWS 10 INSTALL With every reply I write in big letters, that the issue is since and only with Windows 10 Version 2004/20H2 and also other users are affected. PINNACLE DAZZLE DVC 100 WINDOWS 10 WINDOWS 10.PINNACLE DAZZLE DVC 100 WINDOWS 10 INSTALL.

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